When workplace complaints arise in your Wangaratta business, swift and professional action is essential. Formal complaints, behavioral changes, or whistleblowing incidents require immediate attention from experienced investigators. If you have received a complaint, you need to act fast as these types of issues tend to quickly escalate.
Jolasers Investigations provides expert Wangaratta workplace investigation services, delivering impartial results without the premium fees of law firms.
The Risks of In-House Workplace Investigations in Wangaratta
Conducting workplace investigations “in-house” presents significant risks. When management handles investigations internally, aggrieved parties often allege bias or favoritism, regardless of how fair the process may be.
According to the Fair Work Commission, procedural fairness is critical. Internal teams often struggle with:
- Perceived bias toward management
- Lack of specialized investigation training
- Difficulty maintaining confidentiality
- Potential conflicts of interest
“Engaging an external professional eliminates these risks. Our independent status ensures all parties receive fair treatment, and our findings stand up to scrutiny if challenged in formal proceedings.”
The Cost Advantage of Direct Engagement
Here is a dirty little industry secret! Companies will often engage a law firm to conduct their workplace investigation at a high hourly rate. That law firm then engages a workplace investigations company like Jolasers Investigations to undertake the actual work at a lower rate.
Why not engage Jolasers Investigations directly at the lower hourly rate? If you need a legal opinion, you can engage a law firm for just 2 hours of consultation, rather than paying their premium rates for the entire 15-25 hour investigation process.
This direct approach saves Wangaratta businesses thousands of dollars while ensuring specialized expertise.
Workplace Investigation Services in Wangaratta
At Jolasers Investigations, we provide specialized investigation services tailored to the specific needs of Wangaratta businesses.
| Investigation Type | Description | Learn More |
| Bullying Investigation | Investigating repeated unreasonable behavior to ensure a safe psychological environment. | Wangaratta Bullying |
| Harassment Investigation | A process to examine allegations of offensive behavior that creates a hostile work environment. | Wangaratta Harassment |
| Sexual Harassment | Sensitive investigations into sexual harassment allegations, ensuring strict privacy and respect. | Sexual Harassment |
| HR Investigations | Comprehensive HR support for complex disputes and compliance issues in Wangaratta. | Contact Us |
The Jolasers Advantage for Wangaratta
Building Rapport
We quickly build rapport with all persons involved. People are generally nervous when faced with a workplace investigation interview, and we make the process as pain-free as possible while obtaining accurate information.
Fairness & Respect
We have a long history of conducting investigations where all persons involved believed they were treated fairly. This is crucial in limiting the damage to relationships in the workplace.
Legal Compliance
Our investigations comply with all Fair Work Commission guidelines and relevant legislation, ensuring your business meets all legal obligations efficiently.
Contact Jolasers Investigations Wangaratta
Workplace complaints require prompt, professional attention. Contact Jolasers Investigations today for a confidential discussion.
Common Questions
How long does an investigation take?
Most investigations in Wangaratta are completed within 2-3 weeks, depending on complexity and witness availability.
Why use an external investigator?
External investigators bring impartiality and specialized expertise, resulting in findings that are more likely to withstand scrutiny.
How is confidentiality managed?
We use secure off-site data storage and conduct interviews in private, neutral locations to ensure complete discretion.
What happens after the investigation?
You receive a comprehensive, legally sound report with findings of fact, allowing you to make informed decisions.