Expert Workplace Investigation Services in Shepparton
Has an employee made a complaint that needs to be investigated? In Shepparton’s close-knit business community, maintaining impartiality is critical. Jolasers Investigations provides specialized Shepparton workplace investigation services, ensuring fair, compliant, and discreet outcomes.
Why Shepparton Businesses Need External Investigations
If you conduct an internal investigation, you run the significant risk of one party alleging bias. Should the complaint end up in a Fair Work Commission hearing, an internal investigation conducted by a colleague or manager is often viewed as compromised.
Since 2005, Jolasers Workplace Investigations has built a reputation for conducting thorough and decisive investigations. We act as an independent third party, ensuring that every decision you make is informed and legally defensible.
Our Specialized Services in the Goulburn Valley
| Investigation Type | Description | Service Link |
| Bullying Investigation | Thorough examination of repeated unreasonable behavior creating a risk to health and safety. | Shepparton Bullying |
| Harassment Investigation | Investigation of sexual, verbal, or physical harassment claims ensuring WorkSafe compliance. | Shepparton Harassment |
| Misconduct Investigation | Factual determination of theft, fraud, policy violations, and serious behavioral misconduct. | Shepparton Misconduct |
| HR Investigation | Complex inquiries regarding performance management disputes and internal grievances. | Shepparton HR |
The Investigation Process
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Initial Assessment:
We review the allegations to determine the scope and necessary resources. -
Evidence Collection:
We gather relevant emails, documents, and digital evidence. -
Interviews:
We conduct detailed interviews with complainants, respondents, and witnesses, utilizing off-site locations in Shepparton to maintain privacy. -
Analysis & Findings:
We analyze all data to determine findings based on the balance of probabilities. -
Reporting:
You receive a comprehensive report with clear findings and actionable recommendations.
“We believe that we can quickly build rapport with all persons involved and make the process as easy as possible. People are generally nervous when faced with a workplace investigation interview, and we try and make the process as pain-free as possible while ensuring we obtain accurate information.”
Frequently Asked Questions
Why is an external investigation necessary?
While it’s possible to address issues informally, an external investigation provides structure and ensures impartiality. Companies engage us to eliminate any perceived bias or favouritism towards participants, which is crucial in smaller communities like Shepparton.
How long does it typically take?
Most investigations fall between two and four weeks. Investigations prompted by a specific event (e.g., a bullying complaint) are often shorter, while those exploring systemic cultural issues may take longer.
Can employees be required to participate?
Yes, employees can generally be directed to participate if it relates to their employment duties. However, we ensure all participants are treated with respect and are offered the opportunity to have a support person present.
Contact Jolasers Investigations Shepparton
If you have received a complaint, you need to act fast. These issues tend to escalate quickly. Contact us today for a confidential discussion.
Get Prompt Attention
Telephone: 0418 101 164 (Stephen Oliver)